Terms & Conditions

 

At sttavoss.in we value and share your concerns about your privacy and security. By visiting us, the user has agreed to read, browse and access all our information subject to the guidelines and terms of use applicable to such services. If it is not acceptable, kindly refrain from accessing or visiting our Site.

If you visit or shop at sttavoss.in, you accept these conditions. Please read them carefully. In addition, when you use any current or future sttavoss.in service or visit or purchase from any business affiliated with sttavoss.in, whether or not included in the sttavoss.in website, you will also be subject to the guidelines and conditions applicable to such service or business.

DISCOUNTS & PROMOTIONS

  • 1. Each sale is applicable on select products and may not be applicable on all products on the site.                                                                                       
  • There will be no exchange or return of products on sale or discount.
  • Discounts differ on individual products and will be considered for final invoicing irrespective of material used for promotional purpose.                                           
  • We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price.             
  • Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.           
  • Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down / marked-up.                                                                                                                 
  • Specific sale offer cannot be clubbed with any other offer, discount or coupon code.                                                                                                                       
  • In case Your order consists of products on sale or discounts and full-priced merchandise, Your coupon or discount code will only be applied to the specified product.                                                                                                        
  • Discount will not apply on custom-tailored and early delivery orders                   
  • Any discount changes during or after the sale will not apply to future or previous purchases                                                                                                     
  • No alterations on sale pieces.                                                                                     
  • Dispatches are initiated once the full payment is completed.                                 
  • Any alterations requested by the customer is at the discretion of the Sttavoss team to undertake.                                                                                                       
  • Any offers, promotions, discounts, vouchers or offers cannot be clubbed with EOSS, unless specified by Sttavoss.                                                                         
  • Brand Sttavoss reserves the right to modify or terminate the EOSS at it's sole discretion.                                                                                                                 
  • The terms and conditions are governed by the Laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in New Delhi.                 
  • Order once placed cannot be canceled/exchanged. Any accepted cancellation will be exclusively at the discretion of Sttavoss. A canceled order will result in a credit to the user credit card/account.                                                                       
  • The EOSS discount is applicable only on available stocks, any new order on same style will be booked and ordered on MRP. No Discounts will be offered.

                                                                                                           

COPYRIGHT

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.sttavoss.in or its content suppliers. The compilation of all content on this site is the exclusive property of www.sttavoss.in  All software used on this Site is the property of www.sttavoss.in or its software suppliers.

 

TRADEMARKS

Use of www.sttavoss.in and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights, including www.sttavoss.in's Software and all HTML and other code contained in this Site. Any violation of our trademarks will be liable for legal action. 

 

ELECTRONIC COMMUNICATIONS

When you use our Site or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically. We will communicate with you by email or by an electronic record on our Site which will be deemed adequate service of notice/electronic record.

 

ORDERS AND CANCELLATIONS

We have tried our utmost best to provide the best quality products to you. In case of requests for order cancellations, as part of our policy, the orders once placed will not be cancelled/exchanged and no refund will be paid on these orders.

 

SIZING

The fit of our products may vary on the cut, fabric and style of each product. Some products are designed to have a loose, relaxed fit while others are more fitted. Please refer to our sizing chart to select the best size that suits you.

 

COLORS

While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Further, colors might vary in pictures than actual product.  

 

DELIVERY

Product will be delivered in 5-7 Working Days depending on the outfit ordered. For urgent deliveries/queries, please contact us on +91 70420 55070. Please note that deliveries can be affected in case we do not receive any of the below information on time:

Information:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Measurements
4. No response from the customer

Please note that we try our best in ensuring that the product reaches you within time. In order to fasten our process, we have tied up with several third party vendors for quicker deliveries. However, in case of delay from a third party, we do not take any responsibility. 

 

SHIPPING

 We ship worldwide. The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.

In case of any alterations in the garments shipped internationally and domestically, return shipping should be borne by the customer since we request for at least one trial to fit the garment best to your size.

For International orders, the logistics company will contact you for the payment of the applicable taxes and duties in your home country. The customer is solely responsible for ensuring that the taxes are paid within the stipulated time and products are cleared for delivery.

 

SALE

Sttavoss can offer some of its products on promotional prices. However, we note that the sale outfits cannot be exchanged/returned strictly. Advance received for a sale outfit cannot be reimbursed/refunded under any circumstances. Alteration/resizing of sale outfits will not be done for any outfits offered on sale.

 

PRICES

All prices on the website are inclusive of taxes.

 

COUNTRY OF ORIGIN

Country of Origin- India

 

DELIVERY POLICIES

Sttavoss uses third party logistics and dispatches for all its courier services. Sttavoss is not responsible for the timely delivery of the products in case of any delay from the logistics team. 

For all delivery within India, Sttavoss bears the costs of shipping services. However, international shipping charges are requested to be paid by the client.

For 'Cash on Delivery' services, Sttavoss bears part of the cost as charged by the courier services. However, the remaining part of the amount is requested to be paid by the client. Therefore, when placing the order in case a client opts for COD facility, there will be an addition of COD charge to the total order value. 

 

UNDELIVERED OUTFITS

Sttavoss will dispatch the outfits as promised to the client upon receipt of full payment. However, if the outfit is undelivered and returned back to us or has not been picked by the client, Sttavoss will re-connect with the client to re-attempt the delivery. In the event that we are unable to contact the client, we will hold the outfit with us for a period of 6 months. In case of no communication/response from client over this 6 month period, Sttavoss  will forfeit the amount paid on the outfit and the outfit will be discarded.

 

DISCOUNTS AND PROMOTIONS

1. Each sale is applicable on select products and may not be applicable on all products on the Site.

2. There will be no exchange or return of products on sale or discount

3. Discounts differ on individual products and will be considered for final invoicing irrespective of material used for promotional purpose.

4. We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price.

5. Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

6. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down / marked-up.

7. Specific sale offer cannot be clubbed with any other offer, discount or coupon code

8. In case Your order consists of products on sale or discounts and full-priced merchandise, Your coupon or discount code will only be applied to the specified product

9. Discount will not apply on custom-tailored and early delivery orders

10. Any discount changes during or after the sale will not apply to future or previous purchases

11. No alterations on sale pieces.

12. Dispatches are initiated once the full payment is completed.

13. Any alterations requested by the customer is at the discretion of the RM team to undertake.

14. Any offers, promotions, discounts, vouchers or offers cannot be clubbed with EOSS, unless specified by Sttavoss.

15. Brand Sttavoss reserves the right to modify or terminate the EOSS at it's sole discretion.

16. The terms and conditions are governed by the Laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in New Delhi.

17. Order once placed cannot be canceled/exchanged Any accepted cancellation will be exclusively at the discretion of Sttavoss. A cancelled order will result in a credit to the user credit card/account.

18. Please note: An amount of 1.9% will be charged from the total amount in case of domestic transfer and 2.9% in international transfers to the respective payment gateway.

19. An end user may cancel an order only if an incorrect product is delivered. However, Team Sttavoss offers replacement/exchange of the correct style ordered at the difference of the price, if applicable

20. The EOSS discount is applicable only on available stocks, any new order on same style will be booked and ordered on MRP. No Discounts will be offered.